Dalkia (Veolia Energy) provides customised, end-to-end solutions for efficient energy supply and use, including the management of heating networks and energy and fluid production plants, energy plant engineering and maintenance services, technical services for commercial and industrial building operation, and comprehensive building management services.
Waste Management and Recovery
Veolia is Australia and New Zealand’s benchmark for sustainable waste management, resource recovery and industrial waste solutions, providing environmental and logistics services, which include collection, pipe systems maintenance, urban and industrial cleaning services and waste-flow management, as well as waste treatment and recycling.
Industrial Cleaning and Facilities Maintenance
Veolia services clients working in heavy industries such as mining, oil and gas and manufacturing to deliver industrial cleaning solutions including high pressure water jetting, civil and facilities maintenance services and refractory management including installation, shutdowns and scaffolding.
Water / Wastewater Treatment
Veolia specialises in the outsourced management of water and wastewater services for local authorities, industrial and service sector clients. In addition to managing all assets of the water cycle, including reuse and desalination solutions and design, we are also a world leader in the design, build and operation of facilities for water and wastewater systems using a wide variety of advanced technologies.
Vision, Mission and Values
Global Vision: Improve people's lives and preserve the environment
Mission: Creative solutions for our environment
Our brand’s mission: to provide creative solutions for our environment derives from the challenge expressed through our vision. Our core capabilities translate our brand promise into tangible solutions in each of their respective areas.
Our brand attributes are expressed through the daily commitment and achievements of the women and men who work for Veolia Environnement. These attributes link our identity to the solutions we deliver in response to our clients’ needs.
Veolia’s fundamental values - responsibility, solidarity, respect, innovation and customer focus, underline the foundation of its economic, social and environmental performance.
We are aware of the impact our everyday actions have in improving the living conditions of people worldwide. We never forget how our business affects our employees and society as a whole and base our actions on our understanding of the general public interest.
Our managers are expected to take full responsibility for the decisions they make in carrying out their duties and managing their teams.
At Veolia this value applies to relationships entered into with all stakeholders. Concretely, this value is expressed by developing solutions which enable us to provide essential services for everyone, which we consider to be one of our major social responsibilities.
This value guides the individual conduct of all group employees and is expressed by compliance with the law and the group’s internal rules and through the respect shown to others.
Our creative research and innovative technologies combine to ensure that we are continuously improving our environmental solutions, now and for the future. Improving quality of service and value for our customers is a priority, reflected in our constant willingness to explore new scientific frontiers.
Our ability to listen carefully and professionally, and anticipate and adapt to client needs reflects our commitment to building solid, lasting relationships.
Understanding Our Brand
“Veolia" is derived from the name Aeolus. In Greek mythology, Aeolus was the ruler of the winds.
The brand team from within Veolia at the time however made a few changes to Aeolus, dropping the "us" on the end in favour of "ia," and, to heighten the air reference, adding a "V" to the beginning, which is the first letter of the French word for wind ("vent").
What does the circle symbol represent?
The circle logo is designed to represent three elements: continuity, a ring and protection. In plain speak, the circle symbolises unity, and the focus of us (human beings) as key to bringing our company together. Further to this, the circle is used to represent our planet and the fragility of its richness and equilibrium.
The ring feature is about the relationship and union between the individual and the community. It is about the partnerships we build amongst each other and also between employees and the wider community.
Lastly, at the heart of our symbol is the representation of our people. The graphic at the base of our logo is representative of two arms coming together to enfold and protect.
In 2011, Veolia globally embarked on a transformation plan with the aims of restructuring operations to reduce debt, simplifying and tightening the company's organisation and cutting costs. The strategic drivers for the Veolia business both globally and in Australia and New Zealand are now focussed on:
- To be the standard setter in major markets
- To achieve a better balance between municipal and industrial clients with the latter to account for at least 50% of revenue (vs. 35% currently)
- To obtain over half of revenue in fast-growing markets (vs. around a third currently); and
- To develop new business models
In Australia and New Zealand, Veolia has adopted this transformation plan by delivering a new business structure as of January 1st 2014. This structure is designed to bring our customers closer to our business, driven by a united strategy aimed at improving performance and delivering integrated and innovative environmental solutions